About CivicPlus Chatbot
CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service interaction. The advanced technology combines the power of site search and artificial intelligence (AI) to deliver exceptional customer experiences to residents. While the Chatbot is designed to guide users to answers and information, it is not a substitute for a human customer service representative and may not understand certain entries. For the best user experience, input keywords or topics rather than specific or situational inquiries. For help with specific inquiries, please Contact Us.