My Water Advisor Portal
The City is offering a free service to allow residential customers access to their consumption habits. My Water Advisor is available as a mobile app for both iOS and Android, and by PC to set thresholds that will alert via text message or email. Once alert settings are personalized, alerts can include continuous 24 hour consumption, consumption above a maximum consumer-defined limit and consumption during a specific time frame (a holiday or vacation or any daily use). Begin monitoring your water habits by registering with My Water Advisor.
For account information, contact the Utility Billing Department (City Hall) at 972.736.2711.
Please NOTE: The sign-up feature that allows you to create an account by using your cellular phone number, is not available at this time.